Jackets & Coats
Footwear Collection
Sweaters & Cardigans
Popular Collections
FAQ
How do I track my order?
Yes, as soon as your parcel has been dispatched (1 to 2 days later), you will receive an e-mail from us with the shipping information and a tracking l ink. You can see where your parcel is at any time.
How long will it take to get my orders?
- All orders are forwarded to the manufacturer for shipment within 24 hours of receipt of order.
- Items usually take between 5 and 9 working days to reach their destination after shipment.
- We believe in the quality of our products. That's why we offer 60 days free returns so you can shop with complete confidence.
Are online payments 100% secured?
- All online payments by debit or credit card are processed using the SSL/TLS security protocol, which allows your bank details to be encrypted during transmission to the secure bank servers
- this means that no bank information is transmitted via our website. In addition, we use the “3D Secure” protocol, which secures card payments and prevents fraudulent use.
How can I change or cancel my order?
- If your order has not yet been shipped, please contact our customer service as soon as possible to change or cancel it. If you cancel, we willrefundthe full amount of your order.
- If your order has already been dispatched, you can return unsuitable products to us within 30 days of receiving your order - simply and free of charge!